Meltwater
Consumer Intelligence

Discover what your customers really think, want, and need.

Social feed analytics
Platforms and queries dashboard
Content classification wheel
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Meltwater

Consumer Intelligence

1:39

Always-On Consumer Intelligence.

Meltwater brings market research into the social media age. Don't just move the needle. Coordinate across global offices and teams from a single source of truth, enabling big leaps forward in strategy and results. By applying AI, data science, and market research expertise to a live feed of global data sources, we transform unstructured data into actionable insights allowing better decision-making. Meltwater consumer intelligence is designed to respond to the complex needs of large, global organizations.

73%

On average, between 60% and 73% of all data within an enterprise goes unused for analytics. (Forrester)

20%

Brands can increase marketing efficiency by 10% to 20% by doing data-driven marketing at scale. (McKinsey)

5%

Brands that do data-driven marketing at scale well can increase net sales value by 3% to 5%. (McKinsey)

Consumer intelligence that drives your strategy.

Market Research, But Better

Insight based on proven research methodologies with modern analytics technology.

Smarter Audience Segmentation

Segment audiences based on behaviors, attitudes, influence-levels and more.

Never Out of Date

Built on live social data to always give you a real-time view of the world.

Discover the Unknown

Automatically identify new insights in data that you might not have even considered.

Share Intelligence Easily

Easily share dashboards with your colleagues, even if they don't have a login.

Uncover high-value insight for your business.

Turn data into strategic advantage with Meltwater.

Our data is intelligently structured and aggregated by AI so it can analyze and understand the topics and categories being shared on social media to deliver quick insights. This provides you with accurate results and allows a multi-dimensional analysis bringing you actionable insight to make more informed decisions.

Data analytics dashboard

Shareable Dashboards

Share insights with colleagues easily, even without a login.

AI Contextualized Explanations

AI-powered explanations that make complex data understandable.

Expert Data Structuring

Data structured by research methodology experts for accuracy.

Image and Video Recognition

Detect brand mentions in visual content across platforms.

Global Social Data

Access the broadest social data coverage in the industry.

Always-On, Real-Time Insights

Live data feeds that keep your insights current 24/7.

Audience Segmentation

Segment audiences by behaviors, attitudes, and influence levels.

Brand Analysis & Trend Detection

Spot emerging trends and analyze brand perception over time.

Don't take our word for it. Take theirs...

The platform allows us to listen to real people's voices and understand what our brands mean to them, in their own words. Then, there is less room for ambiguity.
Pernod Ricard

Global Consumer Insights Director

Pernod Ricard

Ready to take a look inside?

Experience our Consumer Intelligence product tour

Consumer Intelligence product tour
Consumer Intelligence platform

Transform insight to impact.

Learn how advanced consumer intelligence can unlock your business' potential.